FAQ
Orders are typically processed within 2–5 business days. Once shipped, you'll receive a tracking number via email.Orders are typically processed within 2–5 business days. Once shipped, you'll receive a tracking number via email.
Delivery time depends on your location and the type of item. Most orders arrive within 10–14 business days.
Currently, we ship only within Canada & USA. We’re working on expanding!
We accept returns within 30 days of delivery for eligible items. Items must be unused and in original packaging.
Visit our [Returns Portal] or contact us at sales@luxanahome.com
Yes , a small 15% restocking fee applies to returned items to help cover handling and inspection. We keep the process smooth and hassle-free.
Each product comes with a care guide. Generally, a soft cloth and mild detergent work well. Avoid harsh chemicals.
Yes, all furniture is covered under a 1-year limited warranty. Please refer to our warranty page for details.
Yes! You can visit our showroom at:
Luxana Home Unit 13, 208 Wyecroft RoadOakville, ON L6K 3T8
Yes, you can! If you have something special in mind, just reach out to our sales team at sales@luxanahome.ca. We’ll get in touch to discuss your vision and customization options.
