Shipping
Standard curbside shipping is free within Canada. However, for certain cities and remote areas where shipping costs are significantly higher, additional fees may apply. We’ll contact you to confirm if these charges are acceptable; if not, we reserve the right to cancel the order.
White Glove Delivery is available for an extra fee, which will be displayed at checkout if applicable.
Returns
Starting May 6, we’ve made returns easier , they’re now free. If you’re not satisfied, simply return the product within 30 days of receiving it, in its original packaging and in sellable condition. Just ship it back to us, and we’ll take care of the rest. For more Return policy details please click here
Warranty
All our products come with a warranty for your peace of mind: 5 years on the frame and 1 year covering any manufacturing defects.
For full warranty details, click here, or feel free to contact us anytime at sales@luxanahome.com.